CAREERS
There’s a place for you here, whatever your strengths are.
Careers That Match Your Strengths
Take our simple DISC personality assessment to discover your strengths. After you finish your quiz, you’ll get a list of travel jobs that suit your personality, including roles you may have never imagined.
Corporate Travel Consultant
Help business travellers get where they need to go. You’ll book flights and hotels, fix last-minute changes, and solve travel problems in real time. It’s a fast-paced, people-focused role using modern booking tech and global supplier systems.
Cruise Consultant
Be the go-to cruise expert customers rely on to plan and book amazing cruise holidays. You’ll mix sales, product knowledge and service with cruise lines, itineraries and onboard experiences to create unforgettable trips.
Customer Experience
Be on the front line helping customers and guests have a smooth, positive experience. You’ll answer questions, solve problems and provide support across travel, tourism and hospitality environments.
Hotel
Concierge
Hotel Reception / Front Desk
Junior Travel Account Manager
Be the go-to local expert for hotel guests. You’ll help with directions, bookings and recommendations for dining, tours and experiences. This is a people-focused role where personality and local knowledge shine.
Be the first point of contact for hotel guests. You’ll check guests in and out, answer questions and handle requests to create a smooth and welcoming stay experience.
Support business clients and company accounts with their travel needs. You’ll help manage relationships and make sure clients feel looked after. This role mixes customer service, coordination and light sales support.
Reservations Consultant
Handle booking requests for hotels, tours or attractions. You’ll confirm availability, process reservations and help customers secure the right option quickly and accurately.
Tour Leader - Entry Level
Guide groups on tours, create great experiences and keep the trip running smoothly. You’ll be on the road (or at sea), leading by example and making sure travellers have fun and feel safe.
Tour Operations Coordinator
Keep tours working behind the scenes. You’ll help plan and organise itineraries, coordinate suppliers and support the operations team to make sure customers enjoy seamless experiences from booking to departure.
Event
Coordinator
Flight
Attendant
Help plan and run business events, conferences and group travel programs. You’ll coordinate bookings, suppliers and schedules to make sure events run smoothly from planning to event day.
Deliver safe, professional and friendly inflight service to passengers. You’ll manage safety procedures, assist travellers and create a positive onboard experience. A customer facing role that combines responsibility, teamwork and travel.
Leisure Travel Consultant
Marketing Coordinator
Help customers plan holidays and dream trips. You’ll suggest destinations, build itineraries, and book flights, tours and hotels. This is a people-focused, sales-driven role where product knowledge and great service both matter.
Support marketing campaigns and content across digital and print channels. You’ll help create posts, emails and promotions, and keep campaigns organised and on schedule.
Travel Technology - Entry Level
Visitor Information
Support the systems and platforms that power modern travel businesses. You’ll help teams use booking tools, CRM systems and automation platforms, troubleshoot issues, and keep digital workflows running smoothly.
Be the friendly face and travel expert who helps visitors make the most of their trip. You’ll answer questions, share local tips, promote attractions and keep information up to date across channels. It’s a people-first role with lots of variety.
Career Pathways In Travel And Tourism.
Here’s a snapshot of the many directions a career in travel and tourism can take you
Accommodation.
Transport.
Retail & Wholesale.
Corporate Travel & DMC's.
Touring & Experience.
Supplementary Services & Tech.
Where Can a Career In Travel Take You?
A Certificate III in Tourism or above can be the start of an incredible journey. Many people begin in an entry-level role and go on to work across marketing, product, events, corporate travel, leadership, tourism boards, airlines and even business ownership. The travel industry is full of opportunities to grow, specialise and see the world.
Meet Monica. She turned a Certificate III into a career that included global travel, major brands, leadership roles and running a $7 million business.
Monica’s career path isn’t a one-off success story. The travel industry is full of people who started with an entry-level qualification and built incredible careers.
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